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RETURN POLICY

Your satisfaction is very important to us!

Any unused and unaltered item purchased from us online may be returned for a full refund (except for shipping charges and $1.00 restock fee) within 30 days of the date of purchase. All items must be returned in their original condition and in their original packaging.

1. Request RMA

Request an RMA (Return Merchandise Authorization) number. PixelDecal will not accept returned goods without prior approval in the form of an RMA number. Packages sent to us without a valid RMA number will be refused.

2. When Approved

When your return is approved, you will receive an RMA number by email. Follow the instructions in this email to ship your return prepaid via UPS, FedEx or Parcel Post. (Remember to write your RMA number on the outside of the package!)

3. Refund

Your refund will be issued to your credit card when we receive the returned merchandise.

We reserve the right to determine, at our sole discretion, the condition of returned merchandise.